Three Piece Curved Coupe Dinnerware Setting

Four Piece Curved Coupe Dinnerware Setting

Seven Piece Curved Coupe Dinnerware Setting

Three Piece Curved Coupe Dinnerware Setting

SKU: TATH2695 Category: Tableware

€61.99

Color

Clear

Description

Three Piece Curved Coupe Dinnerware Setting is a coordinated tableware set for everyday meals, place settings, and shared dining. The pieces use coordinated proportions and surface details for a consistent table setting. Use and care for each piece according to its material, and avoid abrupt temperature changes unless the product is specifically rated for them.

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Shipping Policy

1. Shipping Coverage

This Shipping Policy applies to purchases made through grelvado.com and fulfilled by GRELVADO, LLC. We provide worldwide shipping and currently accept orders for delivery to the United States, Europe, and other supported international destinations.

The availability of delivery services may depend on carrier coverage, destination accessibility, customs requirements, import restrictions, and other logistical conditions. Some remote, rural, island, military, or difficult-to-service addresses may require additional delivery time or may not be supported by the available carrier network. Customers who are uncertain about delivery availability may contact us at help@grelvado.com before placing an order.

2. Order Processing Time

Orders are generally prepared for shipment within 1–4 business days following successful payment authorization and order verification. Business days exclude weekends and public holidays observed by our operations or relevant service providers.

Order processing may include payment verification, order review, preparation, packaging, and transfer of the parcel to the selected carrier. The estimated shipping transit period begins after the parcel has completed processing and has been accepted by the carrier. Processing time and transit time are therefore separate periods.

Processing may take longer during public holidays, promotional events, periods of unusually high order volume, severe weather, carrier interruptions, or other circumstances beyond our reasonable control. Where a significant delay affects an order, we will make reasonable efforts to provide updated information using the customer contact details associated with the order.

3. Shipping Rates, Delivery Times and Free Shipping

Shipping charges and estimated transit times vary by destination. Unless a different rate is clearly shown during checkout, the following standard shipping arrangements apply:

Destination	Standard Shipping	Estimated Transit Time	Free Shipping
United States	€4.99	5–9 business days	Orders of €99.00 or more
Europe	€8.99	6–12 business days	Orders of €149.00 or more
Other International Destinations	€17.99	8–18 business days	Free shipping applies only when specifically displayed at checkout or through an applicable promotion

Delivery estimates are provided for general reference and do not constitute guaranteed delivery dates. Actual transit times may be affected by customs processing, destination conditions, local postal operations, severe weather, public holidays, carrier disruptions, remote-area delivery requirements, or other circumstances outside the direct control of GRELVADO, LLC.

Where an order qualifies for free shipping, the applicable standard shipping charge will normally be removed automatically during checkout. Optional expedited, upgraded, remote-area, or special delivery services, where available, may still be subject to additional charges.

4. Shipping Carriers and Delivery Partners

We use established third-party shipping and logistics providers to transport orders to supported destinations. Depending on the destination, package characteristics, available services, and transportation route, carriers may include USPS, UPS, FedEx, DHL, international postal operators, and authorized regional or last-mile delivery partners.

The carrier assigned to a particular shipment is selected according to the destination and available logistics network. For certain international shipments, one carrier may handle the international portion of the journey before transferring the parcel to a local postal service or courier for final delivery.

Because transportation services are provided by independent carriers, delivery schedules, routing decisions, temporary service disruptions, and carrier-specific procedures may be outside the direct operational control of GRELVADO, LLC.

5. Shipment Confirmation and Tracking Information

Once an order has completed processing and has been transferred to the shipping carrier, tracking information will normally be provided when tracking is supported by the selected shipping service. Customers can use the tracking number associated with their shipment to monitor available delivery updates.

Tracking information may not become active immediately after a parcel is transferred to the carrier. Please allow approximately 48–72 hours for the carrier’s tracking system to receive the initial scan and begin displaying shipment information.

A temporary absence of tracking updates does not necessarily indicate that a shipment has stopped moving. Scans may occasionally be delayed while a parcel travels between carrier facilities. If tracking remains without a meaningful update for an extended period, please contact us at help@grelvado.com so that we can review the available shipment information.

6. Delivery, Receipt and Signature Requirements

Customers are responsible for providing complete and accurate delivery information at checkout. This includes the recipient’s name, street address, apartment or unit number where applicable, city, state or province, postal code, country, and other information reasonably necessary for successful delivery.

Depending on the order value, destination, carrier requirements, or selected shipping service, delivery may require a signature upon delivery. Where a signature is required, the carrier may be unable to leave the parcel unattended.

When the recipient is unavailable, the carrier may attempt redelivery, leave pickup instructions, transfer the parcel to a collection location, or return the parcel according to its own procedures. Customers are responsible for monitoring shipment updates and arranging collection or redelivery where required.

When carrier records indicate that a parcel has been delivered to the address supplied with the order, customers should check the delivery location, household members, reception area, mailroom, neighbors where appropriate, and any carrier-designated safe location before reporting the shipment as missing.

7. Incorrect Addresses, Failed Delivery and Returned Packages

Please review delivery information carefully before completing an order. If you identify an address error after placing an order, contact help@grelvado.com as soon as reasonably possible. We may attempt to update the address before fulfillment begins, although an address change cannot be guaranteed once processing or shipment is underway.

If delivery cannot be completed because of an incomplete or incorrect address, repeated failed delivery attempts, refusal of the parcel, failure to collect the shipment, or another circumstance attributable to the recipient, the carrier may return the package to the sender.

If a parcel is returned to us, we will review the reason for the return before determining whether reshipment or a refund is appropriate. Additional shipping charges may apply where reshipment is requested because the original delivery failed due to incorrect customer-provided information or failure to receive or collect the parcel.

8. Damaged, Lost or Incorrect Packages

Customers should examine parcels and products as soon as reasonably possible after delivery. If a parcel arrives visibly damaged, contains an incorrect item, or a product has been damaged in transportation, please contact us at help@grelvado.com within 48 hours of delivery.

To support our investigation, we may request your order number together with photographs of the outer carton, shipping label, internal packaging, affected product, damaged area, and other information reasonably required to document the shipment condition.

Please retain the affected goods and original packaging until we confirm that they are no longer required for inspection or a carrier claim. Depending on the circumstances, an appropriate replacement, refund, or other resolution may be provided in accordance with our Return & Refund Policy.

If tracking records suggest that a package may have been lost during transportation, please contact us so that we can review the shipment and, where appropriate, request an investigation with the carrier. Carrier investigations may require additional time before a final resolution can be provided.

9. Customs Duties, Import Taxes and International Charges

Orders delivered within the United States are not subject to import customs duties for delivery within the United States.

For shipments delivered outside the United States, customs authorities or carriers in the destination country may impose customs duties, import taxes, VAT, brokerage fees, handling charges, clearance fees, or similar charges. Unless expressly stated otherwise during checkout, these charges are not included in our product prices or shipping charges.

Customs duties, import taxes, brokerage fees, or similar charges assessed on an international shipment are the responsibility of the customer or recipient. GRELVADO, LLC does not determine these charges and cannot guarantee the amount that may be assessed by customs authorities or local carriers.

Customers are responsible for reviewing any import requirements that apply to their destination before ordering. Customs inspections and clearance procedures may also extend delivery beyond the estimated timeframe. We cannot declare purchases as gifts, provide inaccurate customs values, or otherwise alter customs documentation in a manner inconsistent with applicable law.

10. Shipping Delays, Responsibility and Contact Information

We make reasonable efforts to prepare orders within the stated processing period and to use reliable shipping providers. Nevertheless, estimated delivery dates are not guaranteed. Delays may occur because of severe weather, natural disasters, transportation interruptions, customs inspections, labor disruptions, public holidays, carrier congestion, inaccurate delivery information, government restrictions, security procedures, or other circumstances outside our reasonable control.

Where a shipment is delayed, customers should continue monitoring the available carrier tracking information. If a parcel appears significantly delayed or the tracking record has not meaningfully changed for an extended period, please contact us and we will make reasonable efforts to review the available information.

Shipping charges paid for transportation services that have been completed are generally not refundable solely because the carrier delivers after its original estimated timeframe, except where required by applicable law or where we determine that another resolution is appropriate.

For questions concerning shipping, delivery, tracking, damaged parcels, or international transportation, you may contact us using the following information:

Company: GRELVADO, LLC
Address: 1 E Pratt St, Ste 400, Baltimore, MD 21202, US
Phone: +1(410)649-7450
Email: help@grelvado.com
Website: grelvado.com

For information concerning returns and refunds after delivery, please review our Return & Refund Policy.

Refund and Returns Policy

1. Return Period and Eligibility

This Refund and Returns Policy applies to eligible purchases made through grelvado.com and fulfilled by GRELVADO, LLC. Unless applicable law provides otherwise, customers may request a return within 30 days from the date of confirmed delivery.

To be eligible for a standard return, a product should remain in substantially the same condition as when it was delivered. Items must generally be unused, unwashed, undamaged, and returned with the parts, accessories, manuals, inserts, and packaging supplied with the order where reasonably possible. We may request an order number, order confirmation, or other reasonable proof of purchase before authorizing a return.

Return requests submitted after the 30-day period may not qualify for a standard return unless the item is defective, incorrect, damaged during transportation, or additional rights apply under applicable consumer law.

2. Return Conditions for Kitchen Products

Because grelvado.com offers kitchen and household-use products, the condition of an item may affect whether it qualifies for a standard change-of-mind return. Products that have been used for cooking, food preparation, serving, food storage, or direct food contact may not qualify once they show clear evidence of actual use.

Returned products should be reasonably clean and should not contain food residue, grease, stains, persistent odors, heat damage, washing marks, use-related scratches, deformation, missing components, or other changes resulting from use beyond reasonable inspection.

Where a product was sold as a set, bundle, coordinated collection, or multi-piece package, the complete product set should normally be returned together unless we provide different instructions. Individual components of a complete set may not qualify for a partial return solely because one component is no longer wanted.

These return-condition requirements do not reduce any rights that may apply when a product arrives defective, damaged, materially different from the item ordered, or where applicable law provides another remedy.

3. How to Request a Return

Before returning a product, please contact us at help@grelvado.com. Your request should include your order number, the product concerned, the reason for the return, and relevant photographs when the request involves damage, a defect, an incorrect product, or missing components.

After reviewing the request, we will provide the appropriate return instructions and, when required, the applicable return address. Please do not send a product to an address without first receiving return instructions, as an unauthorized parcel may be delayed, delivered to the wrong location, or difficult to identify.

Approved returns should be securely packaged to reduce the risk of damage while in transit. We recommend using a shipping service that provides tracking and keeping the shipping receipt and tracking information until the return has been completed.

A returned product is considered received only after the parcel reaches the designated return location and is recorded by us or by an authorized return service provider.

4. Return Shipping Costs

For change-of-mind returns, including situations where a customer ordered the wrong product or variation, no longer wants the item, or supplied incorrect information when ordering, the customer is generally responsible for the cost of returning the product.

If a return is required because of an error attributable to GRELVADO, LLC, including an incorrect product, a materially defective item, or damage occurring during transportation, we will provide an appropriate resolution and will cover or reimburse reasonable return shipping costs where a return is required and our instructions are followed.

Original shipping charges are generally not refunded for customer-initiated change-of-mind returns unless applicable law requires otherwise. Where an entire order qualifies for a refund because of our error or another qualifying circumstance, any applicable shipping refund will be determined according to the circumstances and relevant legal requirements.

5. Damaged, Defective or Incorrect Products

We recommend inspecting your order as soon as reasonably possible after delivery. If a product or parcel arrives damaged, defective, incomplete, or materially different from what you ordered, please contact us at help@grelvado.com within 48 hours of delivery.

To help us review the issue, please provide the order number and clear photographs of the product, outer shipping carton, shipping label, internal packaging, damaged area, and any other information reasonably required to investigate the matter or support a carrier claim.

Please retain the affected product and its packaging until we confirm whether they are required for inspection, return, a carrier investigation, or another resolution. Depending on the circumstances, the available resolution may include a replacement, refund, partial refund, or another reasonable remedy.

The 48-hour notification period helps us investigate transportation-related problems promptly and does not limit any rights that cannot lawfully be restricted under applicable consumer protection laws.

6. Return Inspection and Refund Approval

Once an approved return reaches the designated return location, the item may be inspected to confirm that it meets the applicable return requirements. This review may include the product condition, quantity, packaging, included components, and identifying information associated with the original order.

If the return is accepted following inspection, we will notify the customer and proceed with the applicable refund. If a returned item is incomplete, materially damaged after delivery, shows substantial evidence of use, or otherwise does not satisfy the stated return conditions, we may decline the refund or, where permitted by applicable law, adjust the refund to reflect a loss in value.

We retain relevant order, payment, shipment, delivery, customer communication, return, and refund records so that a transaction can be accurately reviewed if a payment provider such as Stripe or PayPal requests information in connection with a refund, payment dispute, or chargeback.

7. Refund Method and Processing Time

Approved refunds are returned to the original payment method used for the order. We do not normally redirect refunds to a different card, bank account, PayPal account, Apple Pay wallet, Google Pay wallet, or other payment method.

After a refund has been approved, GRELVADO, LLC will normally submit it within 7 business days. Refunds are processed in Euros (EUR), which is the transaction currency used by grelvado.com.

After the refund has been submitted, additional time may be required before the funds appear in the customer’s account. This additional processing time is determined by the relevant card issuer, bank, Stripe, PayPal, or digital wallet provider and is outside the direct control of GRELVADO, LLC.

Where currency conversion was involved in the original transaction, the amount ultimately received in a local currency may differ because exchange rates can change. Currency conversion charges, foreign transaction fees, and similar charges imposed by a bank or payment provider are controlled by that provider and are not normally refundable by GRELVADO, LLC unless required by applicable law.

8. Cancellations, Refund Disputes and Contact Information

If you wish to cancel an order, please contact us at help@grelvado.com as soon as reasonably possible. Cancellation may be possible where fulfillment has not yet begun. Once an order has entered processing, has been packed, or has been transferred to the shipping carrier, cancellation may no longer be available and the normal return procedure may apply after delivery.

If you believe that a refund was processed incorrectly, a return has not been properly credited, a duplicate charge occurred, or another payment-related concern exists, please contact us before initiating a chargeback or payment dispute whenever reasonably possible. This allows us to review the relevant order, payment, shipping, delivery, return, and refund records and attempt to resolve the matter directly.

Where a payment dispute or chargeback is opened through Stripe, PayPal, a bank, card issuer, or another payment provider, GRELVADO, LLC may provide relevant transaction records to that provider, including order confirmations, payment authorization information, shipping and tracking records, delivery confirmation, customer communications, return records, refund records, and this published policy. Nothing in this policy prevents customers from exercising rights available through their payment provider or under applicable law.

For return or refund assistance, please contact us using the following information: